Design of an interactive procedure pack for a large Group

Context

Request from the audit committee to improve internal control
Low level of process documentation

Objectives

Mapping of existing procedures and identification of missing ones with the aim of improving processes
Creation of an interactive procedure file, as clear and readable and easy to maintain as possible

Deliverables achieved

Mapping of key processes for each cycle
Pack of synthetic procedures including flowchart, description of the process, key roles, and good practices, with simple and interactive navigation
Implementation of internal control governance
Identification of improvement levers and action plans (organization, process, tool, etc.)

Key success factors

Good management of interactions, on site or remotely, with operational staff, finance team and General Management
Excellent knowledge of critical processes
Autonomy and efficiency
Short and clear procedures, interactive, self-explanatory, pack of processes easy to use and to maintain

Tools used

Excel

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