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Design of an interactive procedure pack for a large Group

8

Context

  • Request from the audit committee to improve internal control
  • Low level of process documentation

Objectives

  • Mapping of existing procedures and identification of missing ones with the aim of improving processes
  • Creation of an interactive procedure file, as clear and readable and easy to maintain as possible

Deliverables achieved

  • Mapping of key processes for each cycle
  • Pack of synthetic procedures including flowchart, description of the process, key roles, and good practices, with simple and interactive navigation
  • Implementation of internal control governance
  • Identification of improvement levers and action plans (organization, process, tool, etc.)

Key success factors

  • Good management of interactions, on site or remotely, with operational staff, finance team and General Management
  • Excellent knowledge of critical processes
  • Autonomy and efficiency
  • Short and clear procedures, interactive, self-explanatory, pack of processes easy to use and to maintain

Tools used

  • Excel

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